
1001 - 5000 employees
Founded 2005
🏥 Healthcare
🛡️ Insurance
🏨 Hospitality
Healthcare • Insurance • Hospitality
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
🔥 8 minutes ago
🇨🇴 Colombia – Remote
💵 $2.5M / month
⏰ Full Time
🟢 Junior
💬 Bilingual
🚫👨🎓 No degree required
👻 Ghost score 3%
🗣️🇪🇸 Spanish Required
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1001 - 5000 employees
Founded 2005
🏥 Healthcare
🛡️ Insurance
🏨 Hospitality
Healthcare • Insurance • Hospitality
Callzilla - The Quality-First Contact Center is a CX and contact center services provider that combines AI-powered automation with experienced human agents to deliver inbound and outbound customer support, technical helpdesk, sales, appointment scheduling, messaging, IVR, speech analytics, and back-office services. The company targets enterprise clients across banking and financial services, healthcare and insurance, retail and consumer goods, travel and hospitality, technology, IT help desks, and media, emphasizing operational rigor, quality assurance, and conversational AI to improve speed, accuracy, and customer loyalty.
• Atender clientes mediante chats, correos electrónicos y llamadas • Proporcionar servicio al cliente de alta calidad • Trabajar principalmente en una línea de Back office • Completar entrenamiento de lunes a viernes • Trabajar en una campaña 100% Work From Home / Full Time • Operar dentro del horario de lunes a viernes, de 6:00 am a 6:00 pm • Trabajar dos días de descanso a la semana
• Estudios Bachillerato / Educación Media • Inglés - Avanzado • 1 año de experiencia profesional • Disponibilidad de lunes a viernes, de 6:00 am a 6:00 pm (cambia por Daylight Saving) • Disponibilidad para cualquier turno asignado después del entrenamiento • Disponibilidad para trabajar 40 horas semanales
• Bono de conectividad • Bono por teletrabajo (único por 3 meses en operaciones) • Teletrabajo (Desde casa) • Envío de equipos directos de Callzilla • El entrenamiento se paga al 75% del salario base • Dos días de descanso a la semana
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