Bilingual Dental Patient Coordinator

Job not on LinkedIn

🔥 55 minutes ago

🇨🇴 Colombia – Remote

💵 $1.3k / month

⏰ Full Time

🟢 Junior

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Entrepreneur Cooperative

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.

📋 Description

• Serve as a primary contact for patients through phone calls, email, and text messaging • Manage incoming inquiries and conduct outbound calls when follow-up is needed • Communicate with English- and Spanish-speaking patients • Provide appointment reminders and follow up regarding scheduled treatments • Address routine questions and help patients navigate administrative processes • Coordinate patient appointments, including new bookings, confirmations, cancellations, and rescheduling • Maintain accurate provider calendars and appointment information • Assist with scheduling adjustments and communicate updates to patients and the dental team • Review and verify patient insurance eligibility and benefits • Gather coverage information and confirm insurance details before visits • Assist with dental billing activities and payment posting • Support insurance claims follow-up and related documentation • Help patients understand routine insurance and payment information • Assist with patient registration, intake information, and demographic updates • Enter and update information in dental practice management systems • Maintain organized and accurate electronic patient records • Complete administrative tasks, data entry, and routine reporting • Coordinate with internal staff to address patient requests • Handle sensitive patient information in accordance with HIPAA requirements

🎯 Requirements

• Fluent English and Spanish, both written and spoken • Advanced English proficiency (C1 or higher) • At least 1–2 years of relevant experience in U.S. dental administration, healthcare administration, dental reception, medical scheduling, or insurance coordination • Familiarity with dental office procedures and patient-facing administrative workflows • Experience supporting appointment scheduling and insurance verification • Knowledge of dental practice management software, such as Dentrix, Eaglesoft, Open Dental, or comparable platforms • Strong telephone communication and patient service skills • Ability to handle several administrative responsibilities while maintaining accuracy • Excellent organizational skills and attention to detail • Understanding of patient confidentiality and HIPAA-compliant information handling • Ability to work independently and communicate effectively with a remote team • Clear, professional spoken English with a neutral accent • Previous experience supporting a U.S.-based dental office remotely • Experience with insurance claims follow-up, payment posting, and patient billing inquiries • Familiarity with patient engagement and treatment follow-up processes

🏖️ Benefits

• Work 100% remotely while supporting a U.S.-based dental practice • Build specialized experience in dental administration and patient coordination • Use bilingual communication skills in a patient-facing healthcare environment • Gain exposure to dental scheduling, insurance verification, and office operations • Meaningful role supporting patient satisfaction and clinic efficiency