Customer Success Manager

🕒 May 6

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CAMP Systems International, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1968

🚀 Aerospace

☁️ SaaS

🤝 B2B

Aerospace • SaaS • B2B

CAMP Systems International, Inc. is an aviation software and services company that provides aircraft health and maintenance management solutions to operators, fleets, and MROs. Its cloud and mobile products (including CAMP Maintenance Management, Engine Health Monitoring, Inventory Management, and Flight Scheduling) combined with dedicated analyst support and OEM integrations help customers plan, track, and optimize scheduled and predictive aircraft maintenance, parts inventory, and compliance workflows.

📋 Description

• Own the post-sale customer relationship: act as a strategic partner, advisor, and advocate for your accounts. • Drive product adoption, user engagement, and business value across your portfolio. • Proactively manage customer health and create action plans to mitigate churn risk. • Collaborate closely with Account Managers to support renewals and uncover expansion opportunities. • Educate customers on new features, product and roadmap updates, and best practices to help them achieve their goals.

🎯 Requirements

• 2+ years of experience in Customer Success in a B2B SaaS environment • Experience working with segmented customers, including longtail or digital-first success models • Familiarity with Customer Success software (e.g., ChurnZero, Gainsight, Totango) is a plus • Must be fluent in English

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities • Remote work options • Team gatherings