Director of Revenue Operations

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🕒 March 23

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Canals

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Enterprise • Distribution

Canals is an AI-driven tool designed to enhance efficiency in distribution and order processing for sales, accounting, and procurement teams. It automates tasks like sales order entry and invoice processing, transforming customer emails into actionable quotes and orders without the need for templates. Canals is built specifically for various distribution verticals including electrical, plumbing, HVAC, and industrial sectors, helping teams save time and increase accuracy in their workflows. As users engage with the platform, the AI continues to improve its performance and adapt to specific business needs, ensuring better service for customers and vendors alike.

📋 Description

• Establish and own the RevOps function across systems, analytics, process, and enablement • Define priorities, operating rhythms, and roadmaps aligned to company growth goals • Lay the foundation for future team hiring (and manage early hires as we scale) • Create a culture of ownership, speed, and high standards • Own and optimize the GTM tech stack (HubSpot, sequencing tools, enrichment tools, automation) • Maintain clean data, clear account ownership, and structured pipeline hygiene • Design workflows, integrations, and automations that improve rep efficiency • Ensure data integrity across the full lead-to-revenue lifecycle • Partner with leadership on segmentation, territory design, and pipeline strategy • Translate growth targets into clear operating plans, KPIs, and leading indicators • Build and run forecasting processes with high accuracy and fast variance analysis • Establish a consistent weekly, monthly, and quarterly business cadence • Build dashboards and reporting that leadership trusts for decision-making • Deliver clear insights on pipeline health, conversion, and revenue performance • Identify bottlenecks and recommend data-driven improvements across the funnel • Standardize and document the lead-to-customer journey • Implement scalable pipeline governance and stage definitions • Drive cross-functional alignment across Sales, Marketing, and CS • Ensure new processes are adopted and measurable • Design and administer commission plans and incentive structures • Ensure commissions are accurate, transparent, and paid on time • Support compensation planning aligned to company goals

🎯 Requirements

• Typically, 7–10+ years in RevOps / Sales Ops at high-growth B2B SaaS companies • Track record of building or scaling RevOps functions (systems, process, and analytics) • Deep CRM ownership (HubSpot preferred or Salesforce): pipeline management, account ownership, and reporting • Experience running forecasting and pipeline analytics with executive-level visibility • Strong operator mindset and comfortable being both strategic and hands-on • High ownership, detail-oriented, and biased toward action • Experience working closely with founders or executive teams • Experience with commissions tools and compensation design

🏖️ Benefits

• Real-world impact: your work improves global supply chains, saving customers time and reducing waste. • Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably. • Culture of ownership: moving fast while putting quality first. • Remote-first, flexible work environment across North and South America. • Stellar product-market fit with tons of customer love. • All star team with diverse backgrounds to collaborate with and learn from.

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