Field Service Engineer – Production Print

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Canon EMEA

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1937

🔧 Hardware

🤝 B2B

👥 B2C

Hardware • B2B • B2C

Canon EMEA is a leading imaging and optical products company based in Europe, specializing in cameras, printers, and business imaging solutions. The company offers a wide range of products including DSLR and mirrorless cameras, compact digital cameras, professional photo printers, and home office solutions that enhance productivity. Canon EMEA is committed to innovation and delivering high-quality imaging solutions for both consumers and businesses.

📋 Description

• Maintain, Repair & Optimize Production Print Devices: Perform maintenance and repairs on Inkjet/Toner production printers, ensuring all devices run smoothly. • Stay up to date on software updates and technical bulletins, keeping devices at peak performance. • Calibrate and profile printers for colour accuracy, optimizing output quality. • Work on Major Installations and Projects: Contribute to large installations, collaborating with key stakeholders to ensure success. • Ensure all work is executed to high standards, meeting customer expectations. • Proactive Customer Engagement: Demonstrate exceptional customer service, building strong relationships and offering proactive support. • Provide training to customers on product usage, maintenance, and advanced applications. • Drive Continuous Improvement: Identify opportunities for performance improvement and resolve issues independently. • Ensure all activities are accurately documented in line with Canon guidelines and policies.

🎯 Requirements

• Experience: You have sector experience, servicing Toner, Inkjet or Wide Format production printers, or other related experience. • Technical Skills: Proficiency in printer operation, maintenance, and troubleshooting. Experience with colour management software such as Adobe Colour or PrismaSync Tools is a plus. • Problem Solving: Excellent communication and analytical skills, proficient in hardware and software troubleshooting, fault-finding, and device management.

🏖️ Benefits

• Company vehicle -EV or Hybrid • Optional Life Assurance & Private Medical Insurance • Optional Pension Scheme (DC scheme up to 8% personal and 12% company contribution) • Generous Paid Leave: Up to 27 days holidays per year + Holiday Purchase options • Paid Maternity/Paternity Leave • Cycle to Work Scheme, Volunteer Days, and more! • Summer Hours and Funded Social Events