Senior Social Media Team Lead

🕒 May 23

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Canva

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

☁️ SaaS

📱 Media

📚 Education

💰 $200M Venture Round on 2021-09

SaaS • Media • Education

Canva is a versatile online design platform that empowers users to create a wide range of professional designs with ease. From social media posts and presentations to business cards and posters, Canva provides thousands of templates and design tools to help users bring their creative ideas to life. The platform also offers a suite of AI-powered features to enhance creativity and productivity, including tools like Magic Write for copy generation and Magic Edit for photo transformations. Canva caters to individuals, teams, and enterprises, making it an ideal solution for collaborative design and workflow management. It is also committed to sustainability and social impact, offering free educational and nonprofit access to its premium features.

📋 Description

• Leading and developing the Advanced Social Media Team- setting direction, building capability, and holding the team to a consistently high quality bar across different levels • Owning crisis and incident leadership for social media- coordinating with Marketing, Comms, and external partners during high-visibility or sensitive situations • Translating Canva's strategic priorities into actionable team plans and ensuring your team's work connects to the broader User Voice mission • Driving operational excellence- monitoring KPIs, identifying process gaps, and championing improvements that make the whole team faster and better • Acting as the quality and enablement interface between the Advanced Social Media Team and broader social operators, including external support partners • Building and maintaining the frameworks, playbooks, and documentation that allow your team to operate consistently and confidently

🎯 Requirements

• You've led specialist or subject matter expert teams and know what it takes to build a high-performing, high-trust team culture • You have deep social media expertise- you've handled crises, navigated sensitive content, and made final calls on complex escalations • You're a natural coach who develops people with specificity and care- not just positive feedback, but real, calibrated insight that accelerates growth • You can hold strategic direction and day-to-day operational accountability at the same time without losing focus on either • You build trust with cross-functional stakeholders without relying on formal authority- people want to work with you because you're reliable, direct, and genuinely collaborative • You're at your best when the environment is complex and ambiguous- you create clarity for your team rather than waiting for it to arrive

🏖️ Benefits

• Equity packages — so you share in Canva's success • Inclusive parental leave policy that supports all parents & carers • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally