Manager, Associate Relations Investigator

🔥 1 hour ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $138.1k - $157.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Capital One

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Investigate and resolve all types of employment complaints, including harassment, discrimination, retaliation, wage and hour issues, wrongful termination, etc. • Resolve manager and associate issues by acting as a consultant/coach through providing guidance on conflict and dispute resolution • Thoroughly document investigation plans, interviews, summaries and recommendations in a timely, high-quality manner • Act as an objective and knowledgeable resource to work through challenging employment, performance and policy issues • Tailor and deliver communications in an effective, measured way to help influence the right outcomes with stakeholders and mitigate risk • Thoroughly investigate complaints, while using good judgment to analyze evidence and make recommendations • Act as role model and champion for Capital One Values • Participate in internal projects that improve investigative processes

🎯 Requirements

• High School Diploma, GED or equivalent certification • At least 3 years of Human Resources, Legal or Risk Management experience • At least 3 years of investigation experience • At least 5 years of experience working in a team corporate environment (preferred) • At least 5 years of Human Resources or Legal experience, focused on employment investigations (preferred) • Human Resources certification (preferred) • Experience conducting all types of employment investigations (preferred) • Knowledge of employment law and practices (preferred)

🏖️ Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being