
11 - 50 employees
Founded 2018
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
💰 Seed Round on 2022-03
Artificial Intelligence • B2B • SaaS
Caplena is a company that provides AI-powered text analysis solutions to help businesses analyze open text feedback. They specialize in transforming qualitative data into quantitative insights, enabling customers to make data-driven decisions. Their platform allows users to better understand customer sentiments and trends by leveraging advanced machine learning algorithms.
🕒 July 2
Forward-Deployed Engineer solving technical problems at Caplena by building integrations and data flows for customer success. Hands-on role blending engineering with direct customer interaction.
Python
SQL
🕒 February 8
Customer Success Engineer ensuring technical success for Caplena customers from onboarding through long-term usage. Troubleshooting issues and improving internal workflows in a collaborative environment.
🇨🇭 Switzerland – Remote
💰 Seed Round on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager