team.blue
1001 - 5000 employees
☁️ SaaS
🛍️ eCommerce
SaaS • eCommerce • Technology
team. blue is a leading digital enabler for companies and entrepreneurs, serving over 3. 3 million customers across Europe. With a team of more than 2000 experts, they provide innovative digital services aimed at empowering businesses through technology. team. blue operates a variety of brands and focuses on delivering excellent customer experiences.
Systems Engineer – Escalation
Job not on LinkedIn
🕒 April 24
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team.blue
1001 - 5000 employees
☁️ SaaS
🛍️ eCommerce
SaaS • eCommerce • Technology
team. blue is a leading digital enabler for companies and entrepreneurs, serving over 3. 3 million customers across Europe. With a team of more than 2000 experts, they provide innovative digital services aimed at empowering businesses through technology. team. blue operates a variety of brands and focuses on delivering excellent customer experiences.
📋 Description
• Providing escalated in-depth support to our customers using email/ticketing, live chat and telephone. • Supporting our internal teams with technical escalations and liaising with vendors • Deploying new customer services • System administration, ongoing management and upgrades.
🎯 Requirements
• Multi-year strong hosting experience, especially covering cPanel, WHM, Plesk and Windows Server. • Excellent technical knowledge of WordPress and other CMS/Ecommerce web apps. • Thorough understanding of key internet protocols and technologies. • Able to demonstrate and apply a process-driven and security-focused mindset. • Understanding around programming languages; PHP, Python and shell scripting • Strong troubleshooting skills. • Knowledge of computer hardware diagnostics (Dell servers being an advantage)
🏖️ Benefits
• Enhanced holiday scheme • Birthday bonus
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