Account Manager

Job not on LinkedIn

October 17

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Caris Life Sciences

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Biotechnology • Healthcare Insurance • Artificial Intelligence

Caris Life Sciences is a leading innovator in the field of molecular science, focusing on providing cancer patients and oncologists with comprehensive molecular information to revolutionize cancer care. The company specializes in precision medicine, using advanced technologies like molecular profiling and artificial intelligence to understand cancer at a molecular level, offering better treatment options for patients. Caris Life Sciences integrates these technologies with clinical trial solutions and biopharma to enhance cancer research and treatment solutions. Their commitment is to improve as many lives as possible through transformative medical science.

1001 - 5000 employees

Founded 2008

🧬 Biotechnology

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

📋 Description

• The Account Manager is primarily responsible for maintaining and growing volume of current customers within a territory. • Driving growth at existing accounts, nurturing and fostering deep customer intimacy. • Positioning Caris as the sole source for all relevant tumor profiling. • Supporting the Molecular Oncology Specialist in acquiring new accounts within the assigned territory, including identifying and establishing prospective accounts. • Ensuring customer expectations are exceeded on all orders from initial generation to receipt of lab report. • Work closely with Customers, Client Service Partners, Molecular Oncology Specialists (MOSs), Regional Business Directors, and other support personnel to provide the highest level of customer support and satisfaction. • Regularly and consistently call on customers to introduce and promote assigned Caris solutions including Molecular Intelligence testing, technology interfaces, physician consultations, etc. • Successfully executes customer retention.

🎯 Requirements

• Bachelor’s degree required. • Previous experience of 3+ years of successful Sales and/or Account Management experience is required. • Demonstrated decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers. • General understanding of clinic-based business policies and practices. • Ability to quickly learn and apply knowledge of proprietary software programs. • Strong communication skills, both written and verbal. • Highly self-motivated, self-directed, and attentive to detail. • Ability to work in a complex and matrix team environment; experience working in a team-oriented, collaborative environment. • Ability to handle multiple tasks, set priorities, schedule, and meet deadlines. • Proven abilities in problem management, process analysis and root cause analysis. • Strong interpersonal and relationship-building skills, with the ability to manage up, down and across levels of the organization.

🏖️ Benefits

• Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions ) and reference verification. • All job specific, safety, and compliance training are assigned based on the job functions associated with this employee. • This position requires periodic travel and some evenings, weekends and/or holidays. • Valid driver's license, clean driving record, reliable vehicle, and automobile insurance that meets Caris requirements. • Must possess the ability to sit and/or stand for long periods of time. • May be required to lift routine office supplies and use standard office equipment. • Supports physicians with the complexity of the ordering and interpretation of the CMI platform, and QC report quality/accuracy which may require access to detailed protected health information (PHI).