Director, Data Center Strategy – Delivery

🕒 6 days ago

🐊 Florida, North Carolina – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote

💵 $174.5k - $348.5k / year

⏰ Full Time

🔴 Lead

👔 Director

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Carrier

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

⚡ Energy

🚗 Transport

🔧 Hardware

Energy • Transport • Hardware

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Work with Data Center leadership team to ensure proper planning and execution of Aftermarket agreements by identifying risks and issues and implementing effective mitigation strategies. • Partner with Aftermarket strategy team to develop aftermarket playbook to include competitive and differentiated offerings aligned with global strategy • Coordinate directly with Carrier Commercial Services (CCS) to ensure customer requirements are planned and executed to meet and exceed customer SLAs. • Provide strategic guidance and support to cross-functional data center teams, fostering a culture of accountability, transparency, and continuous improvement. • Oversee the execution of aftermarket service initiatives, ensuring on time delivery, within scope, and within budget. • Host program performance reviews with internal and external stakeholders to ensure successful execution of long-term agreements. • Drive continuous improvement initiatives to enhance processes, workflows, and overall business performance. • Drive innovation in aftermarket services, leveraging technology and best practices to create value for customers and differentiate the company from competitors. • Partner with sales in developing strong, lasting customer relationships and identify new opportunities and partnerships to expand share of wallet with existing customers. • Build and maintain strong relationships with key stakeholders, including customers, vendors, and industry partners.

🎯 Requirements

• Bachelor’s degree • 8+ years’ experience in direct or indirect leadership roles in operations, sales, engineering, aftermarket, strategy, or project management • Travel up to 40%. • Master’s degree or other advanced degree (preferred) • Passion for serving customers. • Ability to listen to customer needs and quickly act to solve their problems, provide quality solutions, and go above and beyond to exceed their expectations • Demonstrated experience in field service or related business • Strong ability to lead and develop diverse, cross-functional project teams to achieve high levels of performance in a dynamic, changing environment. • Proven ability to lead large programs, executing with speed and exhibiting a bias for action • Proven ability to manage teams without formal authority through influence and relationships • Ability to communicate effectively in written and verbal format across a wide audience • Ability to quickly identify new and innovative ways to work faster and simpler. • Ability to think outside the box, innovate, take risks, and implement progressive, sustainable solutions.

🏖️ Benefits

• Health Care Benefits : Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance