Field Service Technician

🕒 September 14

🇩🇪 Germany – Remote

💵 €42.7k - €67.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🗣️🇩🇪 German Required

Where this job comes from

Posted on Carrier's careers page, not through a job board

First seen by Remote Rocketship September 14

Logo of Carrier

Carrier

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Commissioning and servicing our heat pumps at residential customer sites and with system operators • Providing service-oriented advice to heating contractors by telephone and on site to ensure customer satisfaction • Supporting colleagues in the technical field service team across the wider area surrounding the assigned territory • Participating in the on-call service to assist customers as quickly as possible • Contributing to the advancement of sustainable energy solutions by commissioning, maintaining, and troubleshooting heat pumps in the Dortmund region

🎯 Requirements

• Completed vocational training in a relevant field, such as HVAC and plumbing systems technician, refrigeration mechatronics technician, electronics technician for energy and building technology, electrician, or electrical installer • Ideally, additional qualification as a master craftsperson or state-certified technician • Professional experience in customer service, for example in heating, refrigeration, or air conditioning and ventilation technology • Valid refrigerant handling certification • Valid Category B driving licence • Good written and spoken German • Strong customer focus and willingness to travel • Technical aptitude and enthusiasm for heating solutions

🏖️ Benefits

• Your working day starts and ends at home • Mercedes-Benz company vehicle equipped on site with the materials required for your service assignments • Modern company smartphone • Health programme for employees and their families • Corporate Benefits offering attractive deals on numerous brands and services • Company pension scheme • 30 days of paid annual leave • Competitive total compensation package with additional benefits and health programmes

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