Castlemain
51 - 200 employees
Founded 2011
🤝 B2B
📋 Compliance
🌍 Social Impact
B2B • Compliance • Social Impact
Castlemain is a community-centered communications and support firm that helps individuals, families, and communities engage with class action settlements, government and community programs, and other complex systems. The company provides trauma-informed, culturally grounded claimant support, multilingual and court-approved noticing campaigns, settlement navigation, capacity-bridging, community engagement, and data-informed experience and compliance services. Castlemain partners with law firms, governments, Indigenous organizations, claims administrators and foundations, and combines lived experience (including a majority-Indigenous team), project management, technology, and rigorous compliance frameworks to deliver trusted, accessible programs across Canada and North America.
Bilingual Claims Helper – Community Based
🕒 March 27
🗣️🇫🇷 French Required
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Castlemain
51 - 200 employees
Founded 2011
🤝 B2B
📋 Compliance
🌍 Social Impact
B2B • Compliance • Social Impact
Castlemain is a community-centered communications and support firm that helps individuals, families, and communities engage with class action settlements, government and community programs, and other complex systems. The company provides trauma-informed, culturally grounded claimant support, multilingual and court-approved noticing campaigns, settlement navigation, capacity-bridging, community engagement, and data-informed experience and compliance services. Castlemain partners with law firms, governments, Indigenous organizations, claims administrators and foundations, and combines lived experience (including a majority-Indigenous team), project management, technology, and rigorous compliance frameworks to deliver trusted, accessible programs across Canada and North America.
📋 Description
• Provide in-person support to Class Members with information, resources, and assistance completing their claims forms • Build and maintain relationships with local communities • Assist claimants in filling out their claims forms • Participate in training sessions and self-directed learning • Carry out work in accordance with established health and safety protocols
🎯 Requirements
• Bilingual in French and English required • Three or more years of work experience with Indigenous peoples and communities • Strong knowledge of Microsoft tools, CRM systems, and database platforms • Ability to work professionally in an Indigenous language is an asset • Valid driver’s license and access to a reliable vehicle
🏖️ Benefits
• Attractive benefits package
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