Claims Helper – Community Based

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🕒 April 11

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ChangeMakers

WebsiteLinkedInAll Job Openings

201 - 500 employees

🌍 Social Impact

🤝 B2B

🌾 Agriculture

Social Impact • B2B • Agriculture

ChangeMakers is a Canadian-based communications and consulting firm that helps organizations anticipate, navigate, and create change through PR and reputation management, social impact consulting, marketing and advertising, and organizational change management. The agency also provides specialized support for agribusiness and international trade, health-sector communications, data intelligence and crisis response, and offers training and reputation measurement tools. ChangeMakers works with corporate, public sector and nonprofit clients across North America to build trust, drive impact, and manage high-stakes communications and stakeholder engagement.

📋 Description

• Support Class Members with information, resources, and Claim Form support in a trauma-informed and culturally safe manner • Develop relationships with local communities and organizations • Assist claimants in completing claim forms and connecting them with support services • Participate in training sessions and self-directed learning • Carry out work following established health and safety protocols

🎯 Requirements

• 3+ years of experience working with Indigenous Peoples and communities • Self-identifying as Indigenous is an asset • Ability to work professionally in an Indigenous language is an asset • Strong knowledge of customer relationship management (CRM) systems, Microsoft tools, and similar database platforms is an asset • Strong knowledge and awareness of Indigenous culture, history, and the impacts of (intergenerational) trauma • Clear and respectful communication skills in both written and verbal formats • Valid driver’s license and access to a reliable vehicle at the time of hiring • Willingness to travel across Canada up to 60% of the role • Access to a quiet, private workspace with reliable internet

🏖️ Benefits

• Northern Allowance eligibility for residents in northern or remote communities