CBE Companies
1001 - 5000 employees
Founded 1933
🤝 B2B
B2B • Customer Service • Human Resources
CBE Companies is a leader in providing global outsourced contact center solutions. Founded in 1933, CBE focuses on creating a culture of excellence and engagement, offering comprehensive training and career advancement opportunities across various fields including Customer Service, IT, HR, Finance, Project Management, and Marketing. With over 1,200 staff members across five global locations, CBE adapts to clients' needs while prioritizing employee satisfaction and inclusion initiatives. The company is dedicated to making a positive community impact and fostering an innovative workplace where creativity thrives.
Customer Service Representative – Fraud
Job not on LinkedIn
🔥 12 hours ago
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CBE Companies
1001 - 5000 employees
Founded 1933
🤝 B2B
B2B • Customer Service • Human Resources
CBE Companies is a leader in providing global outsourced contact center solutions. Founded in 1933, CBE focuses on creating a culture of excellence and engagement, offering comprehensive training and career advancement opportunities across various fields including Customer Service, IT, HR, Finance, Project Management, and Marketing. With over 1,200 staff members across five global locations, CBE adapts to clients' needs while prioritizing employee satisfaction and inclusion initiatives. The company is dedicated to making a positive community impact and fostering an innovative workplace where creativity thrives.
📋 Description
• Represent the client on the phone to the consumer • Conduct inbound and outbound calling efforts • Analyze account processes to identify undetected frauds • Deter fraudulent activity and look for trends • Document accounts in a timely manner while speaking to customers • Achieve schedule adherence and compliance expectations • Follow dispute resolution and customer escalation processes
🎯 Requirements
• High School Diploma or equivalent • Six months of Customer Service Experience • One year of experience in a Windows based computer environment • Background Check required
🏖️ Benefits
• Paid Training • Work from home equipment • Benefits available after 60 days of employment
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