CBT
11 - 50 employees
Founded 2001
🤝 B2B
🤖 Artificial Intelligence
🥽 AR/VR
B2B • Artificial Intelligence • AR/VR
CBT is a Digital Sherpa systems integrator that helps enterprises navigate digital transformation with IoT, edge computing, and AI-powered solutions. The company designs and implements connected-worker programs, vision AI for worker health and safety, IT/OT convergence, and AR/VR-enabled devices and workflows, providing end-to-end design, software, and implementation services for B2B customers.
Customer Support Specialist, Dutch Speaking
Job not on LinkedIn
🕒 June 3
🗣️🇳🇱 Dutch Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
CBT
11 - 50 employees
Founded 2001
🤝 B2B
🤖 Artificial Intelligence
🥽 AR/VR
B2B • Artificial Intelligence • AR/VR
CBT is a Digital Sherpa systems integrator that helps enterprises navigate digital transformation with IoT, edge computing, and AI-powered solutions. The company designs and implements connected-worker programs, vision AI for worker health and safety, IT/OT convergence, and AR/VR-enabled devices and workflows, providing end-to-end design, software, and implementation services for B2B customers.
📋 Description
• Manage end-to-end customer interactions (phone, email, chat) related to online orders • Handle delivery tracking, returns, refunds, payment queries, and shipping investigations • Review and process order-related data and business requests • Collaborate with couriers, financial institutions, and internal teams • Ensure strict compliance with PCI & GDPR policies • Analyze and resolve complex cases, escalating when necessary • Contribute to continuous improvement of customer experience and team performance
🎯 Requirements
• Dutch near native, English proficiency (B2 or higher) – written & spoken • Strong communication and problem-solving skills • High attention to detail and accuracy • Ability to work independently and make decisions confidently • Comfortable handling sensitive/confidential data • KPI-driven mindset with a proactive attitude • Team player who values collaboration and accountability • Nice to have: Experience with SAP or back-office tools • Previous customer support or e-commerce experience
🏖️ Benefits
• Meal allowance: 7€/day • Performance bonus • Holiday & Christmas allowances included • 100% Remote work (within continental Portugal)
Apply NowSimilar Jobs
🕒 May 29
Product Delivery Manager for IntellectEU's CatalyX CX Team focused on digital finance. Leading installations and customer success for blockchain operations platforms.
🕒 May 20
Senior Supervisor overseeing global team of Customer Support Quality Associates at Taskrabbit. Ensuring quality performance and continuous improvement across operations in multiple regions.
🇵🇹 Portugal – Remote
💵 €40k - €50k / year
💰 Secondary Market on 2015-07
⏰ Full Time
🟠 Senior
💝 Customer Support
🕒 May 20
Customer Care Agent supporting clients in After Sales for a health scale-up, handling inquiries via multiple communication channels.
🗣️🇩🇪 German Required
🕒 May 19
Customer Care Representative resolving inquiries via multiple channels for a leading event ticketing platform. Join an innovative team delivering exceptional customer support.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 May 19
Customer Service Representative focused on handling inbound service inquiries for the energy and real estate sector. Engaging with customers primarily via phone and written communications to ensure top service quality.
🗣️🇩🇪 German Required
