Dutch-Speaking Customer Support Specialist

Job not on LinkedIn

🕒 July 8

🇵🇹 Portugal – Remote

💵 €1.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CBT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2001

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

CBT is a Digital Sherpa systems integrator that helps enterprises navigate digital transformation with IoT, edge computing, and AI-powered solutions. The company designs and implements connected-worker programs, vision AI for worker health and safety, IT/OT convergence, and AR/VR-enabled devices and workflows, providing end-to-end design, software, and implementation services for B2B customers.

📋 Description

• Manage end-to-end customer interactions (via phone, email, and live chat) in Dutch and English • Handle delivery tracking, returns, refunds, payment queries, and shipping investigations • Partner with logistics/courier services, financial institutions, and internal departments to solve complex issues • Handle sensitive customer data securely, complying with GDPR and PCI standards • Contribute ideas to optimize processes and elevate overall team performance

🎯 Requirements

• Native or near-native Dutch speaker • Strong command of English (B2 or higher) • Excellent communication, empathy, and active listening • Structured, detail-oriented professional • Goal-oriented and proactive mindset • Previous experience in customer service, e-commerce, or tools like SAP (nice to have)

🏖️ Benefits

• Fully Paid Training • Meal Allowance: 7.00€ net per working day (approx. 140€–150€ net extra per month) • Performance Bonus: Monthly bonus based on quality and efficiency targets • Growth: Concrete career pathing and internal promotion opportunities • Equipment: We provide all the necessary IT hardware for your home office