German-Speaking Customer Support Agent

Job not on LinkedIn

🔥 21 minutes ago

🇵🇹 Portugal – Remote

💵 €1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇩🇪 German Required

Where this job comes from

Posted on CBT's careers page, not through a job board

First seen by Remote Rocketship 21 minutes ago

Logo of CBT

CBT

11 - 50 employees

Founded 2001

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

CBT is a Digital Sherpa systems integrator that helps enterprises navigate digital transformation with IoT, edge computing, and AI-powered solutions. The company designs and implements connected-worker programs, vision AI for worker health and safety, IT/OT convergence, and AR/VR-enabled devices and workflows, providing end-to-end design, software, and implementation services for B2B customers.

📋 Description

• Assist customers via phone, email, and chat • Provide professional support and resolve customer inquiries • Troubleshoot issues related to automotive and digital products • Maintain accurate records of customer interactions in the CRM system • Ensure high-quality service and customer satisfaction • Stay up to date with the latest products, services, and company policies • Work closely with the team to continuously improve the customer experience

🎯 Requirements

• German proficiency: C1–C2 • Good English communication skills (B2 or above) • Excellent communication and problem-solving abilities • Customer-oriented mindset and a positive attitude • Flexibility to work rotational shifts • Previous customer service experience is an advantage

🏖️ Benefits

• €7.63 food allowance per working day • Relocation assistance available for eligible candidates • Exceptional relocation support may be available, including temporary accommodation in Lisbon for candidates moving to Portugal • Opportunity to work with a globally recognized automotive brand

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