Senior Scrum Master, Managed Services

🕒 April 23

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Logo of CDW

CDW

10,000+ employees

Founded 1984

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

💰 Post-IPO Equity on 2015-07

Enterprise • SaaS • Cybersecurity

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Manage each project’s scope and timeline • Coordinate sprints, retrospective meetings and daily stand-ups • Coach team members in Agile frameworks • Facilitate internal communication and effective collaboration • Be the point of contact for external communications (e.g. from customers or stakeholders) • Work with product owners to handle backlogs and new requests • Resolve conflicts and remove obstacles that occur • Help teams implement changes effectively • Balance agile delivery with day-to-day operational support • Ensure deliverables are up to quality standards at the end of each sprint • Guide development teams to higher scrum maturity

🎯 Requirements

• Bachelor's degree and 5 years of experience in information technology (IT) project management • Or, 9 years of experience in information technology (IT) project management • Scrum Master certification required • Experience with Agile technologies and tools • Excellent communication skills • SAFe Agile Master's degree preferred, a plus • ITIL 4 Certified, a plus

🏖️ Benefits

• Annual bonus target of 10 % subject to terms and conditions of plan • CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants

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