Account Management Specialist

🔥 14 hours ago

🇻🇳 Vietnam – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Work closely with the Account Leader, Pre-Sales Engineering, Operations, global support, Product Line Management, and other teams • Assist in developing and implementing sales strategies to drive steady revenue growth for assigned accounts • Support identification and management of relationships within complex customer organizations • Assist with solution positioning, pricing and commercial proposals, and contract negotiations • Prepare and deliver presentations to internal teams and customers • Monitor market trends and competitor activities • Support account and regional sales efforts • Develop understanding of customer business models and priorities • Collaborate with product marketing, product management, and sales operations to meet sales goals • Drive product presentations and demonstrations within Ciena and client organizations • Assist with RFP, RFI, and quotation responses • Collect and communicate customer feature requirements to global teams • Own assigned responsibilities and proactively escalate issues when needed

🎯 Requirements

• Solid techno-commercial understanding • Foundational account management skills • Experience supporting sales in complex environments • Ability to collaborate across multiple teams • Technical knowledge in the Telecom industry, especially Optical • Routing and Switching knowledge is nice to have • 4+ years of experience in B2B sales, solution selling, system engineering, product management, or a related role (nice to have) • Demonstrated ability to support sales processes and contribute to closing deals • Technical background in Telecom, particularly in Optical, Routing, and Switching • Strong presentation and communication skills • Basic understanding of market and competitor dynamics • Ability to work effectively within a matrix organizational structure

🏖️ Benefits

• Flexible work environment • Employee growth and well-being support • Diversity, equity, and inclusion-focused workplace • Equal Opportunity Employer • Workplace accommodation measures available upon request