Senior Associate Network Engineer

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🔥 8 minutes ago

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• play a hands-on role in delivering network solutions and providing post-sales technical support • work closely with internal teams, service partners, and customers to ensure seamless deployment, reconfiguration, and ongoing improvements of Ciena’s solutions • lead solution delivery activities including remote deployment support, network migrations, and acceptance testing • support partner engineers during deployments and act as an escalation point for technical queries • review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable • collaborate with Sales Engineers, Project Managers, Technical Support, and Field Service to resolve design or product-related issues • maintain detailed as-built documentation for future upgrades and reference • participate in customer kick-off calls and provide guidance to pre-sales teams to align network design with serviceability standards

🎯 Requirements

• B.S. in Electrical Engineering, Optical Engineering, or related discipline • Experience in a network engineering or related technical role • Basic theoretical and/or practical knowledge in one or more areas: Layer 0/1 (SDH, DWDM, ROADM, Control Plane, etc.) Layer 2-3 (IP protocols) Scripting/DevOps (e.g., Python, Java, Ansible) • Strong customer service and communication skills, including fluency in German (native) and English (written and verbal) • Proficiency in MS Office applications (Visio, Excel, PowerPoint) • Ability to manage multiple projects, analyse technical data, and translate designs into deployable solutions • Flexibility to travel (~25%) and support night-time maintenance windows (~25%)

🏖️ Benefits

• flexible work environment • individual growth • well-being • belonging