CEC
1001 - 5000 employees
⚡ Energy
Construction • Energy • Technology
CEC is a Dallas-based specialty contractor providing services nationwide. The company offers a multi-solution approach to electrical, mechanical, and technology implementations. CEC excels in design and preconstruction, construction, maintenance and repair, prefabrication, and advanced manufacturing infrastructure. They are involved in sustainable and renewable projects, infrastructure projects, and have a significant presence in corporate office construction. Notably, CEC has partnered with Tesla on the Texas Gigafactory and has undertaken substantial projects such as fiber network construction and mission-critical data center expansions. Their comprehensive service offerings include electrical and mechanical installations, structured cabling, AV solutions, and more.
Customer Service Specialist
Job not on LinkedIn
🕒 April 1
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CEC
1001 - 5000 employees
⚡ Energy
Construction • Energy • Technology
CEC is a Dallas-based specialty contractor providing services nationwide. The company offers a multi-solution approach to electrical, mechanical, and technology implementations. CEC excels in design and preconstruction, construction, maintenance and repair, prefabrication, and advanced manufacturing infrastructure. They are involved in sustainable and renewable projects, infrastructure projects, and have a significant presence in corporate office construction. Notably, CEC has partnered with Tesla on the Texas Gigafactory and has undertaken substantial projects such as fiber network construction and mission-critical data center expansions. Their comprehensive service offerings include electrical and mechanical installations, structured cabling, AV solutions, and more.
📋 Description
• Answer inbound calls • Provide contact completion and/or alternate solutions for the caller • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines • Adhere and meet client program metric performance goals • Maintain concentration and focus in order to meet performance goals
🎯 Requirements
• A minimum of 6 months of customer service experience, preferably in a call center environment • Proficiency with Windows 7, 8 and/10 • Per the client’s request, the ability to pass a criminal background investigation and a drug screen, (when applicable) • Punctual and continuous attendance is MANDATORY • High school diploma or GED
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