Sales Specialist

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Celerity Fiber

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

📡 Telecommunications

🤝 B2B

Telecommunications • B2B

Celerity Fiber is a connectivity provider that delivers next-generation fiber internet, managed Wi‑Fi, and entertainment services tailored primarily for multi-family and commercial communities. The company offers ultra-fast symmetrical fiber speeds (up to 10 Gbps), a 100% fiber network with stated 99. 97% uptime and built‑in redundancy, managed property-wide Wi‑Fi (Celerity Air), entertainment/streaming packages, 24/7 local support, and dedicated account management. Its customers include property managers, developers, HOAs/condos, rental properties, student housing, senior living, and new construction projects, and its value proposition emphasizes turnkey fiber installation, scalable multi‑gigabit performance, IoT/smart‑building readiness, and resident-focused onboarding and support.

📋 Description

• Contact prospective clients through automated outbound and follow-up calls • Conduct case pre-qualification based on the firm's established eligibility criteria • Explain the legal process, the firm's services, and retainer agreement terms • Address client questions and objections using approved rebuttals to maximize lead conversion • Guide qualified clients through the retainer agreement signing process • Send the secure intake link after retainer signing and explain next steps • Transfer clients to an Intake Specialist when intake-form assistance is needed • Document call outcomes and client information accurately in the CRM system • Maintain professionalism, empathy, and compliance during client interactions • Conduct legal intake pre-qualification without providing legal advice

🎯 Requirements

• Minimum of 2 years of sales experience, preferably in a high-volume environment • C1 English proficiency required • Bilingual in English and Spanish • Minimum typing speed of 45 words per minute (WPM) • Excellent verbal communication and active listening skills • Ability to build trust and overcome objections • Ability to explain complex information clearly and simply • Basic computer proficiency and experience using CRM platforms • Comfortable working in a metrics-driven environment • Ability to thrive in a fast-paced, results-oriented workplace • Successful validation of C1 English proficiency • Completion of a typing test with a minimum score of 45 WPM

🏖️ Benefits

• COP 500,000 opportunity in performance-based bonuses • 1-hour lunch break • Two 10-minute breaks