Bilingual Reimbursement Specialist

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🔥 8 hours ago

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Assist reimbursement processes to enable timely and accurate handling of coverage-related requests • Coordinate benefits-related documentation, case updates, follow-ups, and reimbursement support communications • Resolve routine reimbursement issues and documentation gaps • Maintain accurate case records and reimbursement documentation • Monitor reimbursement trends and recurring issues for proactive resolution • Work with stakeholders to clarify reimbursement requirements and support case resolution • Contribute to process improvements and operational readiness efforts

🎯 Requirements

• High school diploma/GED or equivalent experience required • 2+ years of experience in reimbursement support, patient services, customer operations, healthcare support services, case coordination, claims support, or a related field required • Certification in reimbursement support, patient access, customer support, service management, customer relationship management (CRM) systems, or process improvement preferred

🏖️ Benefits

• Medical, dental, and vision coverage • Comprehensive benefits package focused on wellness • Support for working families, including backup dependent care • Adoption assistance and infertility coverage • Family-building support and behavioral health solutions • Paid parental and caregiver leave • Training programs and professional development resources • Opportunities for mentorship programs and volunteer activities