Global Sales Account Director

🔥 0 minutes ago

🌐 Switzerland, France, +2 more countries – Remote

🇨🇭 Switzerland – Remote 🇫🇷 France – Remote 🇩🇪 Germany – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 10%

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Lead the ongoing strategic business relationship between World Courier and assigned global strategic or key accounts • Develop, execute, and continuously refine strategic account plans aligned to international, national, and regional business goals • Drive global revenue growth, profitability, retention, and service satisfaction across assigned accounts • Build and maintain relationships with executive stakeholders at the highest customer levels • Identify, develop, and expand new business opportunities within assigned accounts through targeted, value-based selling • Create and communicate value propositions supporting long-term partnership growth • Lead and coordinate an extended global team of account managers and cross-functional partners, often through influence rather than direct reporting lines • Determine priorities, assign tasks, track progress, and ensure execution against strategic account plans • Own customer issues, complaints, escalations, and internal roadblocks through timely resolution and follow-through • Navigate a complex matrix organization to align commercial, operational, and support teams around customer commitments • Gather and analyze market, customer, and competitive intelligence to shape account strategy • Monitor customer ownership changes, affiliations, market share opportunities, evolving requirements, and competitor activity • Collaborate with Regional Marketing Specialists on account-based marketing initiatives • Oversee the RFP process and support MSA-related contract negotiations • Deliver sales presentations, executive business reviews, proposals, and strategic updates • Maintain accurate account activity and opportunity tracking in the CRM platform • Provide monthly account progress updates to management and quarterly communication to the broader extended team • Mentor others and contribute to account management best practices, tools, and frameworks

🎯 Requirements

• 8+ years of relevant experience in strategic account management, global accounts, client relationship management, sales, logistics, supply chain, pharmaceutical distribution, or related fields • Bachelor’s degree in Business Administration, Marketing, Sales, Project Management, Supply Chain, Computer Science, or a related field, or an equivalent combination of education and experience • Strong experience building and executing strategic account plans • Excellent organizational, project management, and program management capabilities • Proven ability to lead through influence and deliver results across a matrixed, multinational organization • Demonstrated success in value-based selling, revenue growth, and customer retention • Strong executive presence and ability to build trust with senior customer stakeholders • Ability to manage difficult issues, complaints, and service challenges with ownership, accountability, and resilience • Strong business acumen with ability to understand the total business, including commercial, operational, and customer service implications • Excellent written and verbal communication skills, including presentations, proposals, and executive updates • Ability to interpret customer needs, healthcare and industry trends, and competitive dynamics, then translate them into actionable strategies • Proficiency with CRM tools and general business systems • Ability to travel approximately 25%, including customer meetings, conferences, national meetings, and international travel as needed • Willingness to work extended hours when required to meet business and customer objectives • Preferred: experience in a multinational organization • Preferred: background in logistics, complex shipments, supply chain, or highly operational service environments • Preferred: working knowledge of pharmaceutical distribution, healthcare trends, and strategic selling in complex customer environments • Preferred: Master’s degree in Business Administration or related field • Preferred: relevant certifications in account management, customer success, project management, or sales leadership • Languages: English and/or French

🏖️ Benefits

• Benefit offerings outside the US may vary by country and will be aligned to local market practice • Benefits eligibility and effective dates may differ by benefit and for team members covered under collective bargaining agreements