Lead Product Manager, Automation

🔥 3 minutes ago

🏛️ District of Columbia, Florida, +5 more states – Remote

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $126.3k - $173.7k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy. • partners across teams to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, and clinical/operational outcomes. • define leading indicators to measure success and guide continuous improvement. • promote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environment. • report to the Director, Product Management. • focus on working directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable value. • apply data analysis, journey mapping, and process mapping to identify friction points, measure opportunity size, and define clear leading indicators of success. • guide development of automation use cases from concept through validation, partnering with product, engineering, clinical, compliance, and operational teams. • ensure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities using performance insights and priorities.

🎯 Requirements

• 5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunities. • Experience in process mapping (e.g., journey maps, swimlanes, value stream mapping) and using data to identify inefficiencies, measure opportunities, and define leading indicators. • Working knowledge of automation technologies (e.g., RPA, workflow orchestration, agentic automation) and familiarity with AI/ML or generative AI applications in enterprise settings. • Understanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or Pharmacy. • Ability to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutions. • Ability to translate user needs and challenges into scalable, experience-driven solutions. • Experience communicating product updates, milestones, and progress to internal and external partners, with the ability to align diverse teams around opportunities and outcomes.

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance • many other opportunities