Healthcare BI Analyst

🕒 April 21

🗽 New York – Remote

🗽 New York – Remote

💵 $80k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Business Intelligence Developer

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Centivo

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

Healthcare Insurance

Centivo is an innovative health plan provider for self-funded employers that focuses on delivering high-quality healthcare at an affordable cost. The company believes in the power of primary care to improve health outcomes and reduce costs. Centivo offers plans with free primary care, no deductibles, and low, predictable copays, thereby encouraging members to utilize their health benefits without financial burden. The plans are curated to meet stringent price and quality standards, promoting a strong relationship with primary care providers and integrating virtual care options. Centivo's approach is designed to reduce overall medical expenses while enhancing the healthcare experience for both employers and employees.

📋 Description

• Partnering with business stakeholders and subject matter experts to gather, document, and validate requirements, and translate them into technical data specifications, KPIs, and user outcomes. • Architect end-to-end solution covering data sourcing, scalable data models, metric definitions, and dashboard layouts that are scalable, accurate, user-friendly, and visualize trends effectively. • Build reports, dashboards, and analytical datasets; write optimized SQL and leverage company approved BI tools to deliver market-facing and internal analytics capabilities. • Conduct rigorous data validation and user acceptance testing (UAT); verify metric logic, source-to-target accuracy, and dashboard functionality before release. • Manage the deployment of new reports and dashboards through defined release processes; communicate with stakeholders to ensure access control, user training, and timely delivery. • Monitor and sustain the health of existing reporting assets; troubleshoot data and dashboard issues, identify root causes, and implement technology or process fixes to ensure ongoing reliability. • Continuously evaluate existing analytics capabilities for improvement opportunities; incorporate stakeholder feedback, evolving business needs, and new data sources to expand analytical value. • Provide training and support to end users on utilizing and interpreting reports and analytics. Write user-friendly documentation to help self-serve. • Deliver urgent business needs through rapid ad-hoc queries, report creation, and data analysis. • Perform continual analysis of current performance, utilizing historical trends, and conduct frequent re-forecasting to make necessary adjustments in staffing plans to achieve service level goals and business objectives. • Support internal teams by using data and root cause analysis to recommend process changes that improve SLAs and operational efficiency. Reduce manual effort by automating needs for insights through BI tools, scripting, and improved data pipelines. • Contribute to assigned special projects and transformation initiatives.

🎯 Requirements

• Strong understanding of healthcare data, including claims, clinical, and operational data. • Proven experience managing the full lifecycle of reporting and analytics development, from requirements gathering through long-term maintenance. • Expert-level troubleshooting skills with a focus on root cause identification and process improvement. • Mature expertise in Jira, Confluence, project planning, Microsoft Office, and related productivity tools. • Demonstrated ability to work independently, problem-solve, and make decisions in a fast-paced environment while managing multiple issues and production deadlines. • Proficiency in the use of AI tools to improve productivity while maintaining appropriate guardrails. • Excellent verbal and written communication skills, including the ability to clearly and concisely convey complex or technical information and interpret complex information from others. • Preferred proficiency in Python programming to support automation and advanced analytics capabilities.

🏖️ Benefits

• Offers Equity • Offers Bonus