GUIDE Program Coordinator

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🕒 3 days ago

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Ceresti Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

🔥 Funding within the last year

💰 $11.7M Venture Round - Ceresti Health on 2025-08

Healthcare • Healthcare Insurance • B2B

Ceresti Health is a tech-enabled care company that partners with health plans and accountable care organizations (ACOs) to support family caregivers of people living with dementia. The company combines claims-data driven risk stratification, caregiver education, a tablet-based platform, and weekly personal care navigators to improve care plan adherence, close social determinants of health gaps, and proactively detect changes in patients' conditions. Ceresti’s caregiver-led program has independently validated results showing substantial reductions in avoidable hospitalizations and per-patient medical costs, and it offers no-risk, outcomes-based contracts for payers.

📋 Description

• Guide patient and their caregivers through the onboarding process after enrollment • Monitor completion of dementia screening and health assessments • Coordinate tablet shipment and provide orientation to the GUIDE program • Schedule and track formal neurology evaluations with our clinical partners • Review documentation and prepare applications for CMS submission • Track progress and report status updates to internal teams • Ensure a warm handoff to Engagement Specialists and Coaches • Collaborate on software workflows • Adapt to evolving processes and contribute to continuous improvement

🎯 Requirements

• Bachelor's degree in healthcare administration, social work, public health, or related field preferred • Experience in patient navigation, care coordination, or healthcare customer service • Strong interpersonal and communication skills • Detail-oriented with excellent organizational and time management abilities • Comfortable working in a fast-paced, tech-enabled environment • Demonstrates flexibility in response to changes in workflows, tools, and program requirements. • Familiarity with CMS programs or dementia care is a plus