Hubspot Administrator

🕒 May 23

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Logo of Ceresti Health

Ceresti Health

11 - 50 employees

Founded 2013

⚕️ Healthcare Insurance

🤝 B2B

🔥 Funding within the last year

💰 $11.7M Venture Round - Ceresti Health on 2025-08

Healthcare Insurance • B2B

Ceresti Health is a tech-enabled care company that partners with health plans and accountable care organizations (ACOs) to support family caregivers of people living with dementia. The company combines claims-data driven risk stratification, caregiver education, a tablet-based platform, and weekly personal care navigators to improve care plan adherence, close social determinants of health gaps, and proactively detect changes in patients' conditions. Ceresti’s caregiver-led program has independently validated results showing substantial reductions in avoidable hospitalizations and per-patient medical costs, and it offers no-risk, outcomes-based contracts for payers.

📋 Description

• Own day-to-day administration of HubSpot (Sales Hub, Marketing Hub, and Data Hub), including object structure, properties, permissions, lifecycle stages, lead statuses, views, and pipelines. • Configure record layouts, views, and navigation to ensure enrollment specialists have an optimized environment that supports their workflows. • Build and maintain automated workflows, sequences, and task queues that minimize manual work and keep the enrollment team focused on high-priority outreach. • Design and implement lead distribution workflows that route leads to the right enrollment specialist based on priority, geography, and workload. • Build targeted call lists and prioritization queues. • Optimize the HubSpot calling integration to surface lead context inside the dialer, capture call activity automatically, and eliminate the need to toggle between windows. • Maintain and improve integrations across the Ceresti stack (website, calendar, email, teams, and other enrollment tools), partnering with Engineering and Analytics as needed. • Embed with the enrollment team to deeply understand their daily workflow, document pain points, and proactively implement improvements. • Build and maintain HubSpot dashboards and reports that surface enrollment funnel metrics, rep performance, lead disposition, and pipeline health for both frontline reps and leadership. • Create short how-to videos, internal documentation, and onboarding resources to reduce ramp time for new enrollment specialists and streamline change management when configurations evolve. • Serve as the primary point of contact for enrollment team HubSpot questions and requests, and continuously improve administration practices, governance, and standards.

🎯 Requirements

• BS/BA degree or higher. • 3+ years of hands-on HubSpot administration experience, with deep working knowledge of Sales Hub. • Demonstrated experience configuring HubSpot for inside sales, outbound calling, or enrollment teams, including lead distribution, workflows, sequences, lists, and queues. • Experience integrating HubSpot with a telephony tool (e.g. RingCentral) and optimizing the agent dialer experience. • Experience building targeted lead lists, prioritization queues, and follow-up/task management within HubSpot. • Experience building HubSpot dashboards and reports. • Experience creating internal training resources. • Experience using AI tools for productivity. • Experience supporting a scaling enrollment, inside sales, or contact center team in healthcare, value-based care, or a regulated industry is strongly preferred.

🏖️ Benefits

• Competitive salary and benefits package • Opportunities for professional growth and development • Collaborative and dynamic work environment • Flexible work arrangements and remote work options • Access to cutting-edge technologies and tools

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