MuleSoft Support Engineer

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CGF CounselGroupFrankfurt AG

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

CGF CounselGroupFrankfurt AG is a global IT consulting firm with over 200 consultants dedicated to providing tailored IT solutions. The company prides itself on a solutions-oriented service model that focuses on delivering business value. CGF specializes in the implementation of industrial Internet of Things (IIoT) communication systems that enhance production efficiency. Furthermore, they offer comprehensive IT security solutions to protect information systems and data. CGF is also known for their responsive IT support services, providing first, second, and third-level support remotely or on-site.

📋 Description

• Provide Level 2 operational and technical support for MuleSoft integrations and APIs • Monitor integration flows • Troubleshoot incidents • Perform root-cause analysis • Implement minor fixes and enhancements • Collaborate with development and infrastructure teams to ensure platform stability and service continuity

🎯 Requirements

• 2–4 years of experience with MuleSoft Anypoint Platform • Experience with Mule applications, APIs and integration flows • Knowledge of Anypoint Studio, API Manager and Runtime Manager • Good understanding of REST and SOAP web services • Experience with DataWeave, JSON and XML • Knowledge of API-led connectivity and integration patterns • Experience troubleshooting application, API and connectivity issues • Familiarity with log analysis and monitoring tools • Basic knowledge of Java, SQL and relational databases • Experience with Git and CI/CD processes • Understanding of incident, problem and change management processes • Familiarity with ITIL-based support environments • Good analytical and problem-solving skills • Good English communication skills • Ability to work independently and collaborate with development and infrastructure teams • German language listed as a nice-to-have • MuleSoft Developer or Integration Associate certification listed as a nice-to-have • Knowledge of OAuth 2.0, JWT and TLS listed as a nice-to-have • Previous experience in Level 2 application or integration support listed as a nice-to-have