Reconciliation and Payments Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Chargeflow

Chargeflow

51 - 200 employees

💳 Fintech

🛍️ eCommerce

Fintech • eCommerce

Chargeflow is the world's first fully automated chargeback automation platform, designed to help eCommerce merchants recover chargebacks on autopilot using technology and AI. Their hands-off solution enables merchants to focus on growth while improving their overall success rates to the highest in the industry.

📋 Description

• Reconcile customer payments against invoices across the full customer base • Match incoming payments to customer invoices and close the loop between payments received and invoices issued • Investigate unmatched, partial, or unexpected items to root cause • Track customer debts and follow up until payment is fully resolved, including after month-end • Own accounts end to end and ensure reconciliations are clean, correct, and complete • Maintain clear, well-documented working papers • Use Excel extensively for pivot tables, lookups, and large data sets • Pull and cross-check data across multiple systems • Respond to Billing, Finance, Operations, and Customer Success stakeholders • Work through Slack, monday.com, and email, and conduct customer reconciliation calls when needed • Explain billing and reconciliation situations clearly to non-finance audiences • Identify manual, repetitive processes and improve them with Claude and other AI tools • Report to the Billing & Collections Manager

🎯 Requirements

• 2+ years of experience in reconciliation, collections, billing, or accounts receivable, ideally in fintech, SaaS, or eCommerce • Genuine ownership mindset and responsibility for accounts through resolution • Persistence to resolve unpaid or unreconciled items, including after month-end • Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, SUMIFS, and large data sets • Ability to work with broken, incomplete, or inconsistent data across multiple systems • Strong attention to detail and discrepancy investigation skills • Responsiveness across Slack, monday.com, and email, including occasional customer calls • Clear communication with non-finance stakeholders and customers • Interest in using AI tools, including Claude, to reduce manual effort; prior automation experience is not required • Native or near-native English • Comfortable working with SMB and Enterprise customers • Familiarity with chargebacks, payment disputes, or PSP data is an advantage

🏖️ Benefits

• Full-time employment • Remote work from Bulgaria • AI-assisted workflow development using Claude and other AI tools

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