Junior - Mid Media Client Consultant

Job not on LinkedIn

🔥 12 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Chase Software

Chase Software

51 - 200 employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

<Chase Software> is a software company that provides agency management and collaboration solutions for advertising, media and creative agencies. Their product suite manages projects, time, media planning and buying, billing and collections, workflows, archiving and costing, and integrates with platforms like Microsoft Dynamics 365 Business Central. They position themselves as a B2B SaaS vendor serving small agencies up to large enterprise advertising groups, with professional services to support migrations, implementations and ongoing support.

📋 Description

• Consult on, implement, and support media planning and buying products for clients • Configure, test, and deliver solutions to a high standard • Find practical solutions to user and team-member problems • Manage client project deliverables from initiation through completion • Provide consultation and support remotely and onsite • Conduct workshops to understand product fit with client requirements • Document product gaps • Build integrations with media platforms using API technology • Work closely with the product owner on design and development accuracy • Demonstrate products in client showcase sessions • Test products and report identified bugs • Conduct product training sessions • Conduct User Acceptance Testing and sign off completed product changes • Manage deliverables against deadlines, budgets, and the product roadmap • Contribute within departmental performance areas and support development of the team • Follow company and departmental processes and procedures

🎯 Requirements

• Good understanding of media planning and buying • Technical capability and natural aptitude for systems • Logical thinking, problem-solving mindset, and strong analytical skills • Ability to speak and write English clearly and accurately • Ability to explain technology in simple terms • Knowledge of customer service principles and practices • Ability to work under pressure, multitask effectively, and work independently to deliver on time • Strong administrative skills • Ability to use Excel, Jira, Outlook, and PowerPoint without training • Strong accountability and ownership • Good interpersonal skills and willingness to cooperate and work as part of a team • Strategic approach and confidence to voice innovative ideas • Permanent, reliable high-speed internet connectivity • Understanding of media planning and buying systems, including digital and traditional media, advantageous • Experience with digital media platforms and ability to plan and report on media activity advantageous • Familiarity with advertising and/or media industry advantageous • Understanding of financial concepts and bookkeeping processes, or experience with financial systems such as Pastel, Accpac, QuickBooks, Sage, SAP, Xero, or Microsoft Dynamics ERP packages, advantageous • SQL or database familiarity advantageous • Tertiary qualifications or online courses in accounting, information technology, or marketing advantageous • Previous experience working with Chase products advantageous • Consent to relevant credit and criminal screening and verification of educational qualifications and employment history

🏖️ Benefits

• Fully remote work environment • Employee-owned company • Open culture • International, multi-client environment • In-person and remote consultation, training, and stakeholder engagement • Permanent, reliable high-speed internet connectivity provided as an essential working arrangement

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