Universal Fraud Agent – Bilingual

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🔥 4 minutes ago

🗣️🇫🇷 French Required

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CIBC US

1001 - 5000 employees

CIBC US provides tailored commercial and personal banking services, private banking, wealth management and small business financial solutions.

📋 Description

• ensuring the delivery of service to both external and internal customers • identify, analyze and conduct investigations of client transactions through credit cards and debit cards • mitigate fraud losses to CIBC clients • resolve all complex or difficult problems relating to Fraud Applications • collaborate with internal teams to effectively investigate and resolve different types of fraud

🎯 Requirements

• experience in COINS/ECIF, PRM, TSYS and CRS is an asset • fluent in French and English

🏖️ Benefits

• competitive salary • incentive pay • banking benefits • benefits program* • defined benefit pension plan* • employee share purchase plan • vacation offering • wellbeing support • MomentMakers, our social, points-based recognition program • Purpose Day; a paid day off dedicated for you to invest in your growth and development

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