Account Manager, Master QC

🕒 February 14

🏄 California – Remote

🏄 California – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Cineverse

WebsiteLinkedInAll Job Openings

51 - 200 employees

📱 Media

Media • Entertainment • Technology

Cineverse is a next-generation entertainment studio focused on uplifting storytellers and entertaining fans through cutting-edge technology. It distributes over 71,000 premium films, series, and podcasts, engaging over 150 million unique monthly users across its vibrant network of fandom channels, delivering more than one billion minutes of curated content each month. With 25 years of media and entertainment innovation, Cineverse is dedicated to connecting fans with stories that resonate, offering a vast range of fan-driven channels and next-gen advertising solutions. It provides innovative streaming solutions through Matchpoint, AI-powered search with cineSearch, and offers curated merchandise collections. Cineverse is setting the stage for a new era of entertainment, blending storytelling with technological advancements to enhance the viewing experience.

📋 Description

• Own the end-to-end lifecycle of client orders from receipt through QC clearance, delivery readiness, and billing. • Act as the single point of accountability to studio and production partners for status, schedules, and outcomes. • Ensure all titles remain on track to meet deadlines; escalate early with recovery plans when risks arise. • Build strong, trusted working relationships with studio stakeholders, production teams, and internal departments. • Understand and apply Master QC expectations across technical, editorial, and metadata components. • Provide clear, proactive reporting on progress, open defects, risks, and resubmission strategies. • Monitor asset readiness and actively drive movement of titles through internal systems. • Own rejection management from notification through successful redelivery. • Submit, track, and push tickets with internal teams, vendors, or technology partners to remove blockers and resolve failures. • Drive cross-functional alignment across Conformance, QC, Operations, and Technical groups. • Establish realistic milestones and hold teams accountable to them. • Maintain accurate documentation and visibility across all assigned projects. • Prioritize work based on client deadlines, release plans, and business impact. • Ensure adherence to company security policies and safeguard all entrusted assets.

🎯 Requirements

• 3+ years of professional experience in account management, post-production, media distribution, or digital content operations. • Bachelor's degree in film/TV production, digital media, or related field preferred. • Strong familiarity with the digital supply chain from studio delivery through platform readiness. • Practical understanding of Master QC workflows and common failure scenarios. • Experience owning schedules, reporting, and cross-team execution. • Experience working within ticketing or incident management systems. • Comfort operating with high visibility and direct accountability to studio or production clients. • Deep sense of urgency and ability to thrive in a fast-paced, deadline-driven environment. • Results-oriented mindset with exceptional attention to detail. • Excellent interpersonal skills and strong written and verbal communication abilities. • In-depth knowledge of audio/video formats, both physical and digital. • Understanding of component-based workflows and delivery specifications. • Ability to translate client expectations into clear internal actions. • Familiarity with electronic delivery platforms and digital delivery best practices.