Bilingual RN Care Coach

🕒 March 31

🌵 Arizona, Colorado, +3 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌶️ New Mexico – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💬 Bilingual

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CircleLink Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

💰 Debt Financing on 2021-02

Healthcare Insurance • SaaS • B2B

CircleLink Health is a leading provider of Medicare chronic care management solutions. Their platform supports healthcare providers in delivering effortless care to Medicare patients between office visits, with no upfront costs and zero additional staff workload. CircleLink's fully staffed and managed care management solutions encompass preventive care, disease management, and complex care, using evidence-based tools to improve patient outcomes and reduce unnecessary hospital admissions. Trusted by numerous healthcare organizations, CircleLink helps medical practices increase their Medicare reimbursements and improve patient satisfaction.

📋 Description

• Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis • Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies • Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made • Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc. • Conduct Transitional Care Management activities to high risk patients discharged from the hospital and the ER to reduce unnecessary readmissions. • Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc.

🎯 Requirements

• Fluent in English and Spanish is a **must** • Self-directed, able to work independently with little supervision while meeting performance metrics • Passion for nursing and improving patient outcomes • Good with technology and eager to learn and use new software • Excellent organizational and time management skills • Timely communication is essential, and nurses are expected to respond to all messages and emails within **24–48 **hours. • Strong critical thinking and problem-solving skills • Education and Experience: • Current, unrestricted Multistate RN **or** New Mexico RN license is required. If you are not sure, please check your nursing license on www.Nursys.com • Proficiency with **EPIC** electronic health record and web-based applications** highly preferred** • 3+ years' experience as a Registered Nurse • Preferred Education and Experience, but not required: • Case Management or Chronic Disease Management experience **highly** preferred • Certified Diabetes Educator • Experience with Motivational Interviewing or other behavior change communication techniques

🏖️ Benefits

• **Compensation:** • RN Care Coach compensation is paid at the rate of $15.00 for the first 20-minute increment (20-min milestone), $12 for the second 20-minute increment (40-min milestone), and$11.50 for the 3rd 20-minute increment (60-min milestone). • A *clinical encounter *occurs after two criteria are met:1/ A successful interactive *clinical call* with the patient or their caregiver.2/ A 20-min, or 40-min, or 60-min milestone is met on the patient's chart. Example pay scenarios, but not limited to: • - Two 20-min successful calls with 2 *different* patients pays $30 for the two 20-min visits. ($15+$15=$30) • - A 40-min encounter with the *same *patient pays $27. ($15+$12=$27). • - A 60-min encounter with the *same* patient pays $38.50. ($15+$12+$11.50=$38.50) • **Bonus Eligibility:** Coaches who successfully complete **THREE** months of employment and meet **all **performance expectations will be eligible for a $300 performance bonus. • **Pay Timing:** • Monthly via direct deposit, 40 days after the last day of the first month of service. This is due to the time it takes Medicare to process reimbursements, audit documentation, etc. Thereafter, you will be paid approximately every 30 days after each month. • **Fraud Alert:** • CircleLink Health has identified fraudulent emails sent from **@joincirclelinkhealth.team**, which is NOT affiliated with our company. Official CircleLink emails come only from **@circlelinkhealth.com**. Please report any suspicious messages to [email protected]. • About CircleLink Health: • CircleLink Health is a company of passionate clinicians, technologists and businesspeople tackling the $600B problem of preventable chronic and post-acute complications. We’re building a world-class Care Management platform to enable providers while accelerating the shift to preventative care instead of status quo reactive care. Learn more about us here.