Cisco
10,000+ employees
Founded 1984
🔧 Hardware
🔐 Security
🏢 Enterprise
Hardware • Security • Enterprise
Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.
EMEA Customer Advocacy Manager
🔥 0 minutes ago
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Cisco
10,000+ employees
Founded 1984
🔧 Hardware
🔐 Security
🏢 Enterprise
Hardware • Security • Enterprise
Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.
📋 Description
• Develop and execute multi-month storytelling experiences for globally recognized customers • Manage customer storytelling projects aligned to Sales, Product, and/or Marketing priorities • Conduct deep-dive research on each customer's Cisco relationship • Serve as advocacy liaison to Sales, Product, and Marketing leaders • Lead customer storytelling activation for regional Cisco Live events • Track and maintain all customer contacts within advocate relationship management platform • Measure effectiveness of customer evidence content against digital marketing KPIs • Forecast budget needs for all customer storytelling initiatives
🎯 Requirements
• 7+ years of experience in customer-facing role(s) • Proven track record in fast-paced, technical environments • Experience building and executing high-level advocacy strategies • Exceptional writing, editing, and interviewing skills • Ability to synthesize complex technical data into engaging narratives • Strong organizational skills • Passionate about the voice of the customer
🏖️ Benefits
• Health insurance • Flexible working hours • Professional development opportunities
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