
10,000+ employees
Founded 1812
🏦 Banking
💸 Finance
💳 Fintech
💰 Post-IPO Equity on 2018-05
Banking • Finance • Fintech
Citi is a global financial services company that provides a wide range of banking, financial, and investment services to consumers, corporations, governments, and institutions. With a strong presence in over 100 countries, Citi offers services including consumer banking, credit cards, and wealth management, as well as corporate and investment banking services that cater to the diverse needs of its clients.
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10,000+ employees
Founded 1812
🏦 Banking
💸 Finance
💳 Fintech
💰 Post-IPO Equity on 2018-05
Banking • Finance • Fintech
Citi is a global financial services company that provides a wide range of banking, financial, and investment services to consumers, corporations, governments, and institutions. With a strong presence in over 100 countries, Citi offers services including consumer banking, credit cards, and wealth management, as well as corporate and investment banking services that cater to the diverse needs of its clients.
• Lead and manage a team of analysts, through the delegation of tasks and responsibilities, providing guidance and support on condominium and cooperative reviews in support of mortgage underwriting for Retail, Home Equity, Wealth and Correspondent channels • Ensure all condo projects and cooperatives adhere to Citi, Fannie Mae, and Freddie Mac lending guidelines • Monitor daily queue dashboard and production reports and address production and/or pipeline management issues, serving as an escalation point of contact for these and SLA related issues with the goal of elevating customer experience • Act as the primary subject matter expert for all condominium and cooperative related inquiries across Sales, Underwriting, Processing, Credit Policy, Investor Relations, Repurchase, Post Close, and Correspondent teams • Conduct monthly audits of condo / co-op reviews to maintain adherence to standards and procedures as well as agency policy and regulatory requirements • Collaborate with Credit Policy to develop and update condo / co-op lending guidelines • Serve as the primary liaison with Fannie Mae and Freddie Mac for underwriting audits, providing necessary documentation and clarifying procedures and guidelines • Partner with the Repurchase department to address document requests from Fannie Mae and Freddie Mac and dispute repurchase claims as they arise • Develop and deliver comprehensive condo / co-op training to internal partners as required • Conduct managerial responsibilities, including coaching/mentoring, performance management and evaluation, work assignment management and resource/capacity management, monitoring and escalating as needed • Continuously identify process improvements and efficiencies to support business unit goals through dissecting issues and making recommendations
• 6-10 years of experience in residential real estate mortgage operations with a strong background in condo / co-op review and analysis including Fannie, Freddie and portfolio • Extensive knowledge of Retail Mortgage, Credit Policy and Underwriting • Working knowledge of Regulatory Guidelines and Quality Expectations • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements • Proven organization and time management skills • Consistently demonstrates clear and concise written and verbal communication skills
• medical, dental & vision coverage • 401(k) • life, accident, and disability insurance • wellness programs • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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