
Compliance • Government • SaaS
CivicPlus is a leading provider of technology solutions for local governments, aimed at transforming the way municipalities operate and engage with their residents. With over 25 years of experience, CivicPlus offers a broad range of software solutions designed to automate processes, digitize services, and enhance civic experiences, all while ensuring compliance and accessibility. Their offerings include municipal websites, mass notification systems, social media archiving, 311 CRM system, and agenda and meeting management, among others. CivicPlus focuses on delivering a modern government experience, providing flexible, scalable, and customizable solutions to meet the complex needs of public sector operations. Their technology is trusted by over 10,000 local governments and is designed to improve communication, streamline workflows, and increase civic participation and satisfaction.
November 23
🏄 California – Remote
🦌 Connecticut – Remote
+9 more states
💵 $80.2k - $117.1k / year
⏰ Full Time
🟠 Senior
💵 Sales Development (SDR)
🦅 H1B Visa Sponsor

Compliance • Government • SaaS
CivicPlus is a leading provider of technology solutions for local governments, aimed at transforming the way municipalities operate and engage with their residents. With over 25 years of experience, CivicPlus offers a broad range of software solutions designed to automate processes, digitize services, and enhance civic experiences, all while ensuring compliance and accessibility. Their offerings include municipal websites, mass notification systems, social media archiving, 311 CRM system, and agenda and meeting management, among others. CivicPlus focuses on delivering a modern government experience, providing flexible, scalable, and customizable solutions to meet the complex needs of public sector operations. Their technology is trusted by over 10,000 local governments and is designed to improve communication, streamline workflows, and increase civic participation and satisfaction.
• Lead, mentor, and develop a team of Enterprise SDRs responsible for outbound pipeline generation across named enterprise public-sector accounts. • Create and maintain a structured coaching cadence, including weekly 1:1s, live call reviews, and skills certifications aligned to enterprise sales motions. • Partner with SDR Leadership and Talent Acquisition to promote, and ramp SDR talent who can handle complex, multi-stakeholder buying processes. • Build a performance culture grounded in accountability, data transparency, and personal development. • Collaborate with RevEnablement to deliver training on ABM strategy, public-sector messaging, and multi-product storytelling. • Own SDR performance metrics: Qualified meetings, show rates, opportunity conversion, attach rates, and sourced pipeline dollars. • Develop and refine territory and pod strategy, aligning SDRs to Enterprise AEs, verticals, and funding cycles. • Partner with Marketing and RevEnablement to design account-based campaigns around grants, budget windows, and cooperative purchasing agreements. • Continuously analyze funnel health and optimize outbound playbooks, sequences, and ICP definitions. • Provide regular performance reports to Sales Leadership with clear recommendations on productivity, conversion efficiency, and capacity planning. • Champion multi-product engagement by ensuring SDR outreach consistently introduces two or more complementary solutions. • Represent the SDR organization in Enterprise GTM planning, providing feedback on messaging, campaign effectiveness, and market insights.
• 3+ years of SDR experience with 2+ years successfully leading an enterprise SDR team (public sector or regulated industry preferred). • Proven track record of building and managing outbound pipeline for $100K+ ACV enterprise deals. • Deep understanding of public sector buying cycles, RFP processes, and government technology procurement. • Strong data and operational discipline, comfortable managing dashboards, CRM hygiene, and KPI analysis (Salesforce, Outreach, or similar). • Exceptional communication and leadership skills with the ability to inspire and coach team members to exceed goals. • Demonstrated success in cross-functional collaboration with Account Executives, Marketing, and RevEnablement teams. • Experience with account-based strategies, multi-threaded outreach, and grants/funding-based campaign triggers. • Preferred Experience with tools such as Salesforce, Outreach, 6sense, or ZoomInfo. • Familiarity with GovTech multiproduct portfolios (e.g., public records, digital services, websites, permitting, or 311). • Strong presentation and storytelling ability; skilled at translating technology into citizen-impact outcomes. • Bachelor’s degree in Business, Communications, or related field. • Willingness to travel occasionally for enterprise account planning and team events.
• Comprehensive health insurance • Dental insurance • Vision insurance • Flexible Time Off • 401(k) plan • Potential Variable Pay: Based on set goals
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