Strategic Account Manager – Ad Tech

🕒 July 9

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CivicScience

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $15M Seed Round on 2021-08

SaaS • Artificial Intelligence • B2B

CivicScience is a consumer insights and survey research company that provides data-driven analysis and predictive insights based on consumer behavior. They track and analyze changes in consumer attitudes, needs, and intentions to forecast trends, react to news, and help businesses optimize their strategies. Through advanced AI capabilities and a massive database of consumer responses, CivicScience offers precision targeting, improves marketing outcomes, and provides valuable insights to a wide range of clients, including beauty brands and financial services. Their SaaS and AI tools enable clients to gain actionable insights and enhance advertising campaigns across digital platforms.

📋 Description

• Act as the trusted lead for assigned accounts, owning strategy, relationship development, and lifecycle planning - from pre-sales proposals through onboarding to business reviews • Uncover client goals and deliver tailored campaign strategies and optimizations that build long-term value and retention • Collaborate with internal stakeholders to identify upsell and cross-sell opportunities that grow revenue within existing accounts • Synthesize campaign data into clear, client-ready narratives that link performance to business outcomes • Craft impactful decks that weave insights, optimizations, and strategic recommendations • Leverage tools like brand lift studies and audience analytics, interpreting results and building stories that clients can use to inform broader strategy • Bring a strong, working knowledge of DSPs (The Trade Desk, Viant, etc.) and SSPs (Xandr, Index Exchange, etc.) to client conversations • Translate technical concepts, such as bidding strategies, targeting, and pixel implementation, into value-focused dialogue • Troubleshoot basic delivery issues and collaborate with Trading, Engineering, and Product teams when escalation is needed • Partner with internal sales, engineering, and data teams to ensure smooth execution and ongoing innovation • Surface client feedback to shape go-to-market offerings and influence product roadmap • Contribute to scalable resources, including upsell templates, case studies, and best-practice materials

🎯 Requirements

• 5+ years in account management within the advertising or ad tech industry, including both brand-direct and agency-side experience • Proven track record of client growth, retention, and consultative upselling • Strong analytical skills with the ability to interpret campaign performance data and measurement study results • Excellent communication and presentation skills with the ability to simplify complex concepts and tell compelling stories • Superior organizational and time management skills to work in a remote, fast-paced environment • Proficiency in Google Workspace products, HubSpot, Salesforce, and other ad tech • Experience with research tools, brand studies, and ad measurement platforms, a plus

🏖️ Benefits

• Flexible PTO • 100% Employer-Paid Benefits Medical, dental, vision, and life insurance with premiums fully paid by the company • Award-Winning Culture Employee resource groups, social activities, team travel, and boundless innovation • Equity & Ownership Stock options + 401(k) along with support to plan your financial future • Professional Growth Training programs, learning platforms, + meaningful development to reach your career goals • Parental Leave Up to 6 weeks of additional leave for birthing, adoptive, & foster parents to welcome a new child • Charitable Donations Matching donations for employee-supported, non-profit, 501(c)3 charities • Employee Assistance Programs Support for you, your family, and household members with a variety of life needs