Salesforce Manager – US Shift

Job not on LinkedIn

🔥 3 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

Where this job comes from

Posted on ClanX's careers page ↗ClanX's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

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Logo of ClanX

ClanX

1 - 10 employees

🎯 Recruiter

🤖 Artificial Intelligence

👥 HR Tech

Recruitment • Artificial Intelligence • HR Tech

ClanX is a specialized recruitment agency focusing on technology roles such as engineers, product managers, and designers. Leveraging a network of tech professionals, the company provides a rapid and efficient hiring process with no upfront fees, ensuring a high-quality match for companies looking to fill technical positions. With a high match rate and quick turnaround times, ClanX uses AI-powered tools and deep industry expertise to vet candidates thoroughly. They offer a success-based payment model and a free replacement period, ensuring satisfaction with their hires.

📋 Description

• Own Salesforce as the enterprise CRM platform across Marketing, Sales, Customer Service, Analytics, and Technology • Define CRM strategy, roadmap, architecture, and backlog priorities • Provide technical leadership across Salesforce development, architecture, integrations, security, performance, and deployment • Review solution designs and oversee code quality, testing, maintainability, and Salesforce best practices • Guide developers and technical teams through complex Salesforce, integration, performance, and governor-limit challenges • Identify and manage Salesforce technical debt, legacy integrations, inefficient automation, and platform risks • Lead CRM data governance, validation, profiling, cleansing, UAT, and quality assurance • Design and optimize Salesforce workflows, automation, and business processes • Support integrations with ERP, PIM, SIM, eCommerce, data platforms, and AI tools • Evaluate and scale AI-enabled CRM capabilities including predictive insights, recommendations, and automation • Enable CRM data for personalization, forecasting, and intelligent customer interactions • Own Salesforce dashboards, reporting, analytics, and data readiness • Hire, coach, mentor, and develop CRM team members • Drive user adoption through training, documentation, enablement, and change management • Manage Salesforce releases, enhancements, platform health, and production issues • Partner with vendors, developers, architects, administrators, Data, Analytics, and Technology teams

🎯 Requirements

• 4+ years of hands-on Salesforce experience in CRM Manager, Product Owner, or Senior Administrator roles • Must have Salesforce Certified Administrator certification • Must have Salesforce Certified Platform Developer I certification • Strong expertise in Salesforce configuration across Sales Cloud and Service Cloud • Hands-on experience with Apex, Lightning Web Components (LWC), triggers, asynchronous processing, SOQL/SOSL, custom metadata, and APIs • Experience owning Salesforce architecture, technical design, security, performance, deployment, code quality, and production support • Experience implementing AI or advanced analytics capabilities within CRM platforms • Strong understanding of CRM data architecture, governance, data quality, APIs, middleware, and data synchronization • Experience leading or mentoring Salesforce developers, administrators, analysts, or platform support teams • Experience supporting Marketing, Sales, Customer Service, and Analytics functions • Strong stakeholder management and communication across technical and non-technical teams • Bachelor’s degree in Business, Information Systems, Data Science, Computer Science, or a related discipline; equivalent experience considered • Advanced Salesforce, architecture, Marketing Cloud, or AI-related certifications are preferred • Experience in B2B, distribution, manufacturing, or multi-ERP environments is a plus • Must be a citizen of India and currently based in India • Ability to work the US shift from 6:00 PM to 3:30 AM IST

🏖️ Benefits

• Remote work from India • USA shift schedule • Training, documentation, enablement, and change-management support • Professional development through coaching and mentoring • Opportunity to work with Salesforce, AI-enabled CRM, ERP, PIM, SIM, eCommerce, data platforms, and analytics technologies

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