Renewals Account Manager

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🕒 Yesterday

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Clarivate

10,000+ employees

Founded 2016

📚 Education

⚕️ Healthcare Insurance

Education • Healthcare Insurance • Intellectual Property

Clarivate is a leading global provider of transformative intelligence and comprehensive solutions in the areas of Academia & Government, Intellectual Property, and Life Sciences & Healthcare. The company offers a range of enriched data, insights, analytics, workflow software, and expert services to support research institutions, library services, and intellectual property management. Clarivate's well-known products and services include Web of Science, ProQuest, Ex Libris, and Cortellis, which help drive research excellence, support IP management, and advance innovation in healthcare. Clarivate aims to empower academic institutions, government organizations, corporations, and law firms with the data and insights needed to make informed decisions and foster innovation.

📋 Description

• Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support • Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives • Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans • Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness • Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership • Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes

🎯 Requirements

• Bachelor's degree OR equivalent work experience • 5+ years’ related experience in sales or customer service • 3+ years of experience working with Excel • Salesforce experience, or proficiency with comparable CRM platforms • Renewals Account Manager experience • Consultative selling and strategic account management skills • Prior background in academia/government customer-facing roles

🏖️ Benefits

• Equal employment opportunities for all qualified persons • Remote position with flexibility to adjust to various global time zones

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