Salesforce Specialist – RCA, CPQ

🕒 April 27

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HMH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🛍️ eCommerce

Education • eCommerce • Professional Development

HMH is an educational company that specializes in providing comprehensive curriculum and assessment solutions across a wide spectrum of subjects. They offer programs and resources for literacy, mathematics, science, social studies, and social-emotional learning for K-12 students. Additionally, HMH focuses on professional development for educators to enhance instructional strategies and improve student outcomes.

📋 Description

• Maintain and update the Product Catalog • Execute changes to Pricing Procedures, discount schedules, and price lists • Configure and test standard Salesforce features • Serve as the first line of defense for Quote-to-Cash support tickets • Monitor the 'Quote Integration' queue • Manage user access, permissions, and licenses • Perform bulk data updates for product SKUs and pricing tables • Conduct routine data integrity audits • Assist in User Acceptance Testing for new features • Create and maintain up-to-date administrative documentation • Develop simple How-To guides and knowledge base articles • Deliver basic training sessions

🎯 Requirements

• 2–4 years of general Salesforce Administration experience • at least 1+ year of hands-on exposure to Salesforce CPQ or Revenue Cloud • Salesforce Certified Administrator is mandatory • distinct understanding of the Quote-to-Cash lifecycle • proficiency with Salesforce Flows, Object relationships, and basic Data Loading tools • Strong written and verbal English skills • Familiarity with Revenue Cloud Advanced specific concepts like Product Catalog Management (PCM), Pricing Procedures, or Context Rules • Salesforce Certified CPQ Specialist or Salesforce Platform App Builder preferred • Experience using the Developer Console or Debug Logs to identify the root cause of calculation errors

🏖️ Benefits

• Flexible work arrangements • Professional development