Tenant Relations and Operations Virtual Assistant

🕒 Yesterday

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

🦅 H1B Visa Sponsor

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ClearDesk

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 HR Tech

🤝 B2B

🎯 Recruiter

HR Tech • B2B • Recruitment

ClearDesk is a company that specializes in sourcing top offshore talent to help businesses build the right remote teams. They offer services for various roles including Sales Development Representative, Customer Service Coordinator, Marketing Coordinator, Real Estate Admin Assistant, Executive Assistant, HR Assistant, Bookkeeping Assistant, Legal Assistant, E-commerce Assistant, and Scheduler. Their focus is on providing specialized, scalable, and perfectly matched talent. ClearDesk promises cost savings, with no setup fees, no required contracts, and offers a 7-day money-back guarantee. They cater to both small and large businesses who need to leverage outsourced talent for efficiency and growth. The company is dedicated to matching businesses with college-educated, multi-lingual, and diverse talent pools that operate 24/7, aligning with the client's hours and timezone.

📋 Description

• Answer inbound calls live and respond promptly to messages • Handle leasing inquiries and schedule self-showings • Log prospect interactions in the leads tracker • Resolve routine tenant questions independently • Create and route maintenance work orders • Keep tenant records accurate • Review rental applications to ensure timely responses • Issue and reset self-showing access codes • Monitor self-showing device tracker and flag issues • Review the property management system for missed payments • Notify the team of delinquencies • Track lease end dates and coordinate renewals • Maintain the operations master sheet • Reconcile utility charges monthly • Complete Fair Housing training and maintain compliance

🎯 Requirements

• Fluent in written and spoken English • Confident handling live inbound calls • Strong administrative skills with exceptional attention to detail • Comfortable juggling multiple communication channels • Proficient in Google Sheets • Highly organized and able to manage multiple priorities • Proactive, dependable, and capable of working independently • Willing to work in a US time zone schedule • Secure required technical setup including webcam, headset, internet connection, computers.

🏖️ Benefits

• Prepaid HMO coverage for your peace of mind • Tools, training, and honest feedback for growth • Celebrating your wins • Meaningful work even from home