Senior Partner Sales Support Specialist

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ClickUp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

☁️ SaaS

⚡ Productivity

🏢 Enterprise

💰 $400M Series C - ClickUp on 2021-10

SaaS • Productivity • Enterprise

ClickUp is a cloud-based SaaS work management and productivity platform that consolidates projects, docs, chat, time tracking, automations and AI-driven "Super Agents" into a single workspace. It helps teams and enterprises streamline workflows, replace fragmented software stacks, and boost productivity with integrations, customizable agents/workflows, and enterprise-grade security and compliance.

📋 Description

• Provide day-to-day partner support to Enterprise Partner Managers across all regions, including deal registration processing, pipeline management, and opportunity tracking • Own and process smaller partner-sourced deals end-to-end through internal systems • Administer Salesforce, deal desk, and CPQ systems, including quote generation, order processing, and approval routing • Coordinate partner onboarding logistics, including system setup, tool training, and transaction readiness • Maintain partner CRM data hygiene, pipeline inputs, deal stage progression, and leadership reporting • Serve as the internal point of contact for partner deal escalations, coordinating with Deal Desk, Legal, Finance, and RevOps • Process MDF submissions, track claims, and ensure timely partner reimbursement • Manage partner communications, scheduling, follow-ups, and coordination across time zones • Represent ClickUp with customers and partners on Zoom • Monitor and troubleshoot system issues affecting partner deal flow • Identify and implement operational improvements to reduce deal cycle time and simplify partner transaction processes

🎯 Requirements

• 3+ years of experience in sales support, sales operations, or partner operations within a SaaS or technology company • Strong proficiency with CRM tools, preferably Salesforce, and productivity platforms • Exceptional organisational skills and ability to manage multiple priorities across time zones • Excellent written and verbal English communication skills • Experience working in a globally distributed team and supporting AMER and EMEA time zones • Highly detail-oriented with a bias toward action and process improvement • Ability to work independently with minimal supervision while communicating effectively with remote team members • Must be based in the Philippines • Willingness to flex working hours to overlap with EMEA and AMER business hours • Experience in a customer- and partner-facing role, with confidence presenting and communicating on Zoom • Experience in channel or partner sales environments preferred • Familiarity with partner program structures such as VARs, Referral Partners, Consultancies, and System Integrators preferred • Experience with ClickUp or similar project management platforms preferred • Background in Enterprise software sales cycles preferred • Ability to leverage AI daily; AI fluency is evaluated during the hiring process

🏖️ Benefits

• AI-native work environment with daily use of AI • Remote work • Opportunity to work with globally distributed teams across AMER, EMEA, APAC, and LATAM • Global scope and exposure to Enterprise Partner Managers worldwide