Senior Technical Account Manager – Strategic Services

Job not on LinkedIn

🕒 May 5

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Logo of ClickUp

ClickUp

1001 - 5000 employees

Founded 2017

☁️ SaaS

⚡ Productivity

🏢 Enterprise

💰 $400M Series C - ClickUp on 2021-10

SaaS • Productivity • Enterprise

ClickUp is a cloud-based SaaS work management and productivity platform that consolidates projects, docs, chat, time tracking, automations and AI-driven "Super Agents" into a single workspace. It helps teams and enterprises streamline workflows, replace fragmented software stacks, and boost productivity with integrations, customizable agents/workflows, and enterprise-grade security and compliance.

📋 Description

• Act as a strategic partner and trusted advisor to customers • Own the complete post-sales customer lifecycle • Lead or support the onboarding and implementation of ClickUp • Guide customers through foundational setup, integration, and enablement • Proactively manage user adoption and account health • Monitor seat utilization, adoption trends, and engagement • Drive adoption of ClickUp AI and build custom workflow Agents • Generate qualified leads through data-driven insights and AI usage analysis • Translate functional and technical requirements into scalable ClickUp solutions

🎯 Requirements

• AI-native professional who actively leverages generative and agentic AI • Deep understanding of ClickUp’s platform and capabilities • Skilled with prompt design, agentic workflows, and automation frameworks • Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes • Exceptional at workflow analysis and process design • Comfortable using dashboards and metrics to communicate health, adoption, and ROI • Full accountability for assigned book of business • Executive presence and strong communication skills • Collaborative and influential mindset

🏖️ Benefits

• Equity • 401k • Health, Dental, and Vision insurance • Spending accounts • Life & Disability • Paid parental leave • Flexible paid time off • Enhanced employee assistance program • Employee wellness stipend • Professional development stipend

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