Strategic Solutions Engineer

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $175k - $225k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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ClickUp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

☁️ SaaS

⚡ Productivity

🏢 Enterprise

💰 $400M Series C - ClickUp on 2021-10

SaaS • Productivity • Enterprise

ClickUp is a cloud-based SaaS work management and productivity platform that consolidates projects, docs, chat, time tracking, automations and AI-driven "Super Agents" into a single workspace. It helps teams and enterprises streamline workflows, replace fragmented software stacks, and boost productivity with integrations, customizable agents/workflows, and enterprise-grade security and compliance.

📋 Description

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients. • Design, develop, deploy and manage customer-specific proof of value (PoV) projects. • Build custom reports and dynamic dashboards for prospective clients' management teams. • Assist with the functional and technical elements of RFPs. • Stay current on new feature releases and maintain updated demo spaces for sales. • This role will support customers across the NorthEast US

🎯 Requirements

• Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity. • 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience. • 2+ years demonstrable success working with commercial or enterprise clients • An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance. • Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome. • Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions. • Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives. • Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.

🏖️ Benefits

• Equity • 401k • Health, Dental, and Vision insurance • Spending accounts • Life & Disability • Paid parental leave • Flexible paid time off • Enhanced employee assistance program • Employee wellness stipend • Professional development stipend