Site Reliability Engineer

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Climb Channel Solutions NA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1982

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Climb Channel Solutions NA is an IT distribution company focused on providing leading and innovative technology solutions. They support technology resellers by offering expertise in areas such as virtualization, cloud, data management, and cybersecurity, thereby enhancing their partners' success. Climb is dedicated to transforming IT distribution with exceptional service and an extensive vendor marketplace to facilitate business growth for its partners across various sectors, including public and private markets.

📋 Description

• Own the availability and performance of production SaaS applications running on Azure across multiple geographic regions • Lead troubleshooting and resolution of cloud infrastructure and application issues, including AKS failures, deployment rollbacks, ingress and networking issues, and autoscaling problems • Participate in an on-call rotation, including weekends, and drive incident response from detection through resolution • Improve disaster recovery, failover, and incident management processes across multi-region deployments • Build and maintain automation scripts and monitoring tools to reduce manual toil • Author post-incident reviews and root-cause analyses, and drive preventive actions to closure • Partner with senior engineers and cross-functional teams on reliability, observability, and performance best practices • Contribute to continuous improvement across infrastructure, tooling, and processes • Communicate with customer-facing stakeholders during incidents through status updates and written incident summaries

🎯 Requirements

• 5+ years of relevant experience in Site Reliability Engineering, DevOps, or Cloud Administration, with ownership of production systems • Hands-on experience administering Azure environments, including AKS/Kubernetes, core Azure services, cloud networking, and cloud security fundamentals • Solid understanding of monitoring, logging, and alerting practices, including Datadog, Azure Monitor, or ELK stack • Hands-on troubleshooting with log analysis and stack traces using Datadog APM • Familiarity with firewalls, load balancers, VPNs, DNS, and routing • Experience with automation and scripting using PowerShell, Python, or similar • Understanding of cloud backup, redundancy, and disaster recovery strategies, including geo-redundant and multi-region deployments • Ownership across the full incident lifecycle, from detection through post-mortem • Clear and professional written communication for incident updates and summaries • Experience with AWS Cloud Platform preferred • Experience with CI/CD tools such as Azure DevOps preferred • Experience with infrastructure-as-code tools such as Terraform or ARM templates preferred • Prior experience operating SaaS products with regional tenant architectures preferred • Successful candidates must complete a comprehensive criminal background check, education verification, and employment verification

🏖️ Benefits

• Competitive salaries • Meaningful bonus program • Healthcare insurance • Pension/retirement matching • Comprehensive life insurance • Employee assistance program • Time off plans • Paid company holidays • Career progression • Culture of innovation • Global, collaborative work environment