Collections Account Manager

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🕒 May 6

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Clipboard Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

⚕️ Healthcare Insurance

🏪 Marketplace

💰 $30M Series C on 2022-02

Healthcare Insurance • Marketplace

Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.

📋 Description

• Managing a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments. • Conducting high volumes of outbound calls to connect with customers about past-due account balances and resolve them. • Navigating negotiations and evaluate tradeoffs between risk mitigation and growth potential when making decisions. • Resolving customer invoice disputes and other billing-related issues. • Managing customer payments and remittances. • Building trust with providers and healthcare executives through strong financial acumen. • Clearly articulating the billing processes and educate stakeholders on invoicing procedures. • Gathering and relaying feedback to improve billing systems and processes. • Collaborating with internal teams to execute billing-related initiatives and trials.

🎯 Requirements

• Extreme ownership: Take full responsibility for managing billing issues and solutions. • Curiosity: Investigate and understand the root cause of billing problems so that you can identify the best solution. • Scrappiness: Find innovative solutions to overcome obstacles and maintain progress. • Adaptability: Thrive in a fast-paced, evolving market.

🏖️ Benefits

• Competitive pay • Unlimited PTO • Fully remote • Opportunity to make a significant impact with healthcare customers