Clinical Account Manager

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July 31

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Cochlear

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Healthcare Insurance • Hardware • Wellness

Cochlear is a company that provides advanced hearing solutions, including the Nucleus® 8 sound processor, which is known for being the world's smallest and lightest behind-the-ear processor. The company offers a range of products and services that connect people to the world through hearing. Cochlear is dedicated to lifelong support for its implant users through the Cochlear Family, offering quick customer service, exclusive promotions, and personalized resources. Their innovations enable individuals with hearing loss to experience a full and successful life.

5001 - 10000 employees

Founded 1981

⚕️ Healthcare Insurance

🔧 Hardware

🧘 Wellness

📋 Description

• Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear and be heard. • Location: Field-based role, covering the North of England, Scotland and Northern Ireland • As a Clinical Account Manager, you will be the clinical face of Cochlear within your territory—delivering expert support, training, and guidance to hearing implant centres. • You’ll work closely with surgical and sales teams to grow our customer base, support product rollouts, and ensure the highest standards of clinical care and product usage. • Expand and manage a portfolio of hearing implant centres. • Drive adoption of Baha, Osia, and Cochlear Implant (CI) technologies. • Conduct quarterly business reviews and collaborate with Surgical Account Managers. • Deliver expert audiological support across the full Cochlear product portfolio. • Provide training and troubleshooting support both remotely and in person. • Lead workshops and contribute to UK/Ireland audiological and surgical training courses. • Build strong relationships with healthcare professionals and stakeholders. • Collaborate with NHS trusts, boards, and procurement teams to ensure seamless service delivery. • Engage in regional sales meetings and strategic planning. • Foster cross-functional teamwork aligned with global strategies and HEAR behaviours.

🎯 Requirements

• Extensive practical experience with hearing implants (CI and BCHI). • Strong Audiological background with post-qualification experience. • Proven ability to deliver clinical training and presentations. • Track record of successful sales and account management. • Excellent interpersonal, time management, and communication skills. • Strong influencing and negotiation skills, couple with a solution orientated mindset. • Ability to leverage data in driving strong commercial decisions • Strong Communication Skills, clear, confident, and persuasive communication across clinical and business settings. • Proficiency in Microsoft Office and fluent English.

🏖️ Benefits

• Competitive salary • 25 days holidays (plus UK Bank Holidays) • company pension • flexible working patterns and the possibility to work remotely up to 40% per week • yearly salary review • Pension scheme • Group Life Insurance • Group Income Protection • Employee Referral Bonus • Service Anniversary Reward • Cycle to work scheme • Vitality health care • Medicash cashplan • free use of gym on business park and paid exercise classes available