Account Director

Job not on LinkedIn

🕒 December 23, 2025

🗽 New York – Remote

🗽 New York – Remote

💵 $150k - $170k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Code and Theory

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

🤝 B2B

☁️ SaaS

B2B • Digital Transformation • SaaS

Code and Theory is a technology-first creative agency that operates at the intersection of creativity and technology. The company partners with media and publishing companies to shape political news and delivers digital transformation for ambitious brands like Microsoft, Amazon, NFL, and more. As a trusted partner, the agency is known for its expertise in building end-to-end solutions that address consumer and business needs in today's evolving digital landscape. With a team composed of 50% engineers and 50% creatives, Code and Theory redefines the digital experience across various industries including automotive, sports, hospitality, finance, and education. They are recognized for their innovative approach in business transformation, AI-driven design systems, and strategic digital marketing initiatives.

📋 Description

• Lead and nurture day-to-day client relationships to ensure satisfaction and long-term partnerships • Act as the primary liaison between clients and internal teams, ensuring effective communication and alignment on project goals • Collaborate with strategy, design, technology, and production teams to deliver solutions that meet client expectations and drive business goals • Partner on overall account health, including quarterly and annual account planning • Translate client business goals into agency strategy • Address and resolve client issues promptly, ensuring a seamless client experience • Partner with your production lead to oversee scopes, budgets, and cross-functional teams to ensure projects are delivered efficiently and profitably • Support account growth by identifying opportunities to expand client relationships into new service areas • Anticipate and resolve client challenges with clarity, urgency, and sound judgment • Ensure that all deliverables meet quality standards and deadlines set by the client • Maintain a comprehensive understanding of clients' business needs and industry trends to offer proactive advice and solutions

🎯 Requirements

• Proven experience in account management with a focus on client satisfaction and relationship building • Strong communication skills, with the ability to clearly articulate ideas and foster collaborative discussions • Ability to proactively identify client needs and translate them into actionable, strategic solutions • Extensive experience in agency account management, digital product, brand strategy, or a related field • Comfortable with analytics, technology, content management platforms, and AI initiatives • Demonstrated skill in leading teams and influencing others to achieve project success • Financial acumen, including experience managing growth pipelines, budgets, scopes, and account growth • Experience supporting contract negotiations